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Frequently Asked Questions

At Ionic Systems, we understand that making an investment in premium cleaning equipment can raise questions about price, quality, and ease of use. That’s why we’ve compiled answers to some of the most common concerns. Whether you’re wondering if our products are worth the cost or how easy they are to operate, you’ll find clear and honest responses here. Explore why Ionic Systems offers the best long-term value for your business.

If you have further questions, please feel free to explore our social media channels. Still unsure? Chat to us directly via our Contact Us page.

...about Reach & Wash™️

...about Ionic Systems

A. Providing you can see the windows in a straight line from the ground, then all window types can be cleaned with the Reach & Wash® system.

Window cleaning has always been hard physical work. Those who are experienced working with hand tools from ladders or other access equipment find working with the Reach & Wash® waterfed poles system much easier.

When cleaned using the Reach & Wash® system windows will be cleaned better, and stay clean for longer. It’s worth remembering that as well as the glass the window frames will also be cleaned and the sills rinsed as part of the process.

Unlike window cleaning with hand tools when the outcome depends upon skill of hand and eye co-ordination, Reach & Wash® is a process whereby the outcome is guaranteed provided the brush following purified water is passed over the window in a set pattern. With Reach & Wash® no skill is required, only the ability to be methodical and knowledgeable about the process.

When extended telescopic poles are progressively lighter toward the top and are therefore easier to use. Also because the ground level varies around buildings it is often necessary to adjust the pole length in small increments. Telescopic poles are quickly and easily adjusted to the perfect length whereas the only way to adjust a sectional pole is to add or remove a section (2m). Time is lost when sections are added or removed.

The longest Reach & Wash® waterfed pole reaches 25mtrs (80ft) from the ground. However, it is important for operators to become experienced in handling the shorter Reach & Wash® poles before using poles above 14m (45ft).

The simple explanation is that by providing a pure water cleaning system, you can clean without the need of detergent because when applied to the window ‘pure water strives to return to its natural impure state’. For a more scientific answer read on

...about Ionic Systems

 

We understand that investing in premium equipment is a big decision, but our products are designed to offer long-term value. With superior durability and cutting-edge technology, Ionic Systems tools reduce maintenance costs and increase operational efficiency, saving you money over time. Plus, we offer flexible financing options to help you make this investment more manageable.

Absolutely. Our products are engineered with industry-leading materials, like carbon fiber poles and stainless steel components, to ensure longevity and reliability. Ionic Systems has been a trusted name in cleaning technology for decades because of our commitment to quality and safety. Investing in superior tools means fewer breakdowns, greater efficiency, and a better return on your investment.

While cheaper options are available, they often come with hidden costs such as frequent repairs, replacement, and downtime. Ionic Systems provides unmatched durability, innovation, and customer support. Our Reach & Wash™ system is built to last, meaning you won’t need to replace it as frequently as cheaper alternatives. In the long run, this reduces costs and enhances productivity.

Every feature we include in our products is designed to enhance usability, safety, or efficiency. For example, the remote-control system on our mast trolleys allows for greater precision and faster job completion. These features save you time and effort, which means fewer work hours and reduced labor costs. However, we also offer customisable packages if you need a more straightforward solution.

Our systems are designed for minimal maintenance, using high-quality components that require fewer replacements. In addition, we offer full support and service packages to keep your equipment running smoothly. With easy-to-follow maintenance guides and a robust warranty, Ionic Systems ensures that your equipment stays in optimal condition for years to come.

Even smaller operations can benefit from our high-quality systems. The efficiency and reliability of Ionic products mean that you’ll save time and reduce labor costs, allowing you to focus on growing your business. Plus, the superior results our systems deliver can help you attract and retain clients, ensuring that your business continues to thrive.

You can justify the investment by highlighting the long-term savings in maintenance, repair, and labour costs. Additionally, our systems improve safety and efficiency, leading to faster job completion and increased revenue potential. We offer detailed ROI calculations to help you present the financial benefits to your team or stakeholders. We also work with a trusted lender, to provide comprehensive financing options.

Ionic Systems products are designed for ease of use, with intuitive controls and thorough training resources. Our customer support team is always available to assist with setup, operation, and troubleshooting. Plus, our equipment is built to simplify even the most challenging jobs, allowing your team to work more effectively.

Further to this, we have been working side by side with the British Window Cleaning Academy (BWCA) for over 25 years. We work tirelessly to provide world-class training and knowledge to help you develop your professional skills and grow your business.